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Get FREE SHIPPING on all orders over $100!
Get FREE SHIPPING on all orders over $100!

Buy with Prime Customer Support

We're delighted to provide Buy with Prime for some of our top-selling products. These items are fulfilled directly by Amazon, and in the event of any order issues, we recommend reaching out and working directly with Amazon for swift resolution.

Connecting with a live customer service representative is quick and easy. Whether you prefer reaching out from your Buy with Prime order confirmation email or directly through Amazon.com, this step-by-step guide ensures a seamless experience.

From the Buy with Prime order confirmation email from Amazon

  1. Open your Buy with Prime order confirmation email.
  2. Choose View order or Contact us.
  3. Select your support topic, and then choose Start chat.
  4. When the chat starts, share details about what you need help with.
  5. If you’re satisfied with the resolution, you can close the window or choose End chat to end the chat session.

From Amazon.com

  • Sign in to your Amazon.com account, and go to Your Orders page.
  • Choose Buy with Prime Orders.
  • Choose Get Help with Order, select your support topic, and then choose Start chat.
  • When the chat starts, share details about what you need help with.
  • If you’re satisfied with the resolution, you can close the window or choose End chat to end the chat session.