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Our USPS delivery driver picking up stacks of Forged Flare packages.

Recognizing the Unsung Heroes: Why Treating USPS Delivery Drivers with Kindness Matters More Than Ever

In the hustle and bustle of the holiday season, there's a group of individuals tirelessly working behind the scenes, ensuring that your much-anticipated packages reach your doorstep. USPS delivery drivers are the unsung heroes of the delivery world. For many, their presence was once merely a fleeting moment, a quick exchange at the doorstep, often overlooked amidst the excitement of receiving a package. But for those of us navigating the terrain of small business, their role takes on a whole new dimension.

Prior to starting Forged Flare, my relationship with our USPS delivery driver was distant and impersonal. Like clockwork, the mail just magically arrived each day, and the USPS delivery driver was just a passerby. It wasn't until our business began to grow that the significance of their role became crystal clear. Initially, a few outgoing packages seemed manageable, but as our business expanded, so did our reliance on this mysterious daily stranger.

In this evolution, something magical happened. What was once a casual acknowledgment turned into genuine recognition. Our USPS delivery driver transformed from being "just a delivery person" into "Britaniey", a valued individual in our business journey. She became more than a person delivering packages; she was a crucial link in our supply chain.

A photo of Jen and our USPS driver.

It's through these experiences that the importance of treating USPS delivery drivers with kindness became evident. Behind every package delivered is a real human being—a person dedicating their time, effort, and sometimes even their holiday season, to ensure our parcels find their way to their intended destinations.

Small businesses, like ours, rely heavily on these drivers. They are the bridge that connects us to our customers, the lifeline of our operations. Without their reliability, our customer satisfaction would be compromised.

This holiday season, as the rush for deliveries intensifies, let's pause and reflect on the invaluable role our drivers play. A simple gesture—a smile, a word of thanks, or even a small token of appreciation—can go a long way in brightening their day.

So, the next time you see your USPS delivery driver, don't just see a uniform or a vehicle—see the person behind it. Let's make an effort to forge connections, build relationships, and express our gratitude. Let's ensure that they feel the warmth and appreciation they so rightly deserve.

Remember, they are not merely delivering packages; they are delivering joy, convenience, and a touch of humanity in each delivery.

This holiday season, let's make kindness the most precious package we send out.

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About Jen Street

Jen Street is the Founder & Creative Director of Forged Flare®, a business that specializes in creating unique ornaments that are reminiscent of stained glass. Handcrafted in Texas and perfect for gifting, her Mother’s Angels® ornaments make people feel seen, appreciated, and loved. Sign up for the newsletter and save on your first handmade ornament today.

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